Are you organised, compassionate, and looking to make a meaningful difference?
Join Kernos as an Admin Volunteer and help us support people on their journey to better mental health.
About Us
Kernos is a mental health counselling charity based in Sudbury, dedicated to providing accessible, low-cost counselling to our local community. Our services are in high demand, and we’re looking for a committed volunteer to help us manage our referrals and waiting list — a vital role that ensures people get the help they need as quickly and smoothly as possible.
Your Role Will Include:
- Managing incoming referrals from clients and external agencies via phone and email.
- Maintaining and updating our waiting list system.
- Liaising with clients to confirm appointments or gather further information.
- Coordinating with our team of counsellors.
- Ensuring client data is handled sensitively and confidentially.
What We’re Looking For
- Strong organisational and communication skills.
- Basic IT proficiency (email, spreadsheets, online calendars).
- A caring, professional attitude and respect for confidentiality.
- Commitment of 4–6 hours per week (flexible Mon – Fri).
- Previous admin or mental health experience is a bonus but not required.
What You’ll Gain
This is a fantastic chance to support mental health in your community, gain experience in the charity sector, and be part of a warm, supportive team.
Interested?
Please email [email protected] with a brief note about yourself and why you’d like to volunteer. We look forward to hearing from you!
Not for you? Please share this opportunity with someone who might be a good fit!
